April 05, 2024 • By Amit Ashman

Transforming Laboratory Operations with AI: The Imperative for Automated Requisition Processing

In the rapidly evolving landscape of healthcare and diagnostics, laboratories are under increasing pressure to process a growing volume of paper requisitions and orders efficiently and accurately. The traditional manual entry of these documents is not only time-consuming but also prone to errors, leading to operational inefficiencies and potential risks to patient safety. This is where automation, specifically AI-driven solutions like PreciseMDX’s AI Paperless Lab™, becomes not just beneficial but essential.
The Need for Automation in Laboratories

Laboratories are the backbone of diagnostic healthcare, providing critical data that informs patient care decisions. However, the manual processing of paper requisitions, which includes capturing and entering data into laboratory information systems (LIS), is fraught with challenges:

Time-Consuming Processes: Manual data entry is slow and can significantly delay the turnaround time for test results.

High Risk of Errors: Human data entry is susceptible to errors, which can lead to incorrect test orders, patient misidentification, and ultimately, compromised patient care.

Cost Inefficiencies: Labor-intensive processes require more staffing resources and can lead to higher operational costs.

Compliance Risks: Manually processing sensitive patient information increases the risk of breaches and non-compliance with regulations like HIPAA and GDPR.

Revolutionizing Labs with AI Paperless Lab™

PreciseMDX’s AI Paperless Lab™ software represents a significant leap forward in addressing these challenges. By automating the conversion of paper orders into digital requisitions, it offers a multitude of advantages:
AI-Powered Accuracy: The software doesn’t just transcribe but intelligently interprets and processes lab-specific details, ensuring high accuracy in capturing critical data.

Enhanced Efficiency: Automation can lead to up to 80% faster requisition processing, drastically reducing the time from order entry to result delivery.

Operational Streamlining: Simplifying lab processes leads to better resource allocation and can reduce costs by minimizing the need for manual data entry staff.

Improved Patient Safety: Accurate and expedited data processing enhances the quality of care by ensuring that patients receive the correct tests and timely diagnoses.

Compliance and Security: The software adheres to stringent privacy and security standards, ensuring that patient data is handled with the utmost care.

Real-world Impact

The effectiveness of automation in laboratory requisition processing is not just theoretical. For instance, Convergent Diagnostics, under the leadership of CEO Mark Ingram, experienced a tripling in order intake efficiency after implementing PreciseMDX AI. This real-world example underscores the transformative potential of automating paper requisition processing in enhancing precision, reducing costs, and improving overall laboratory operations.


The transition to automated processing of paper requisitions and orders is not merely a technological upgrade but a strategic necessity for laboratories aiming to thrive in the modern healthcare ecosystem. By adopting solutions like PreciseMDX’s AI Paperless Lab™, laboratories can achieve a synergy of efficiency, accuracy, and compliance, ultimately leading to better patient outcomes and operational excellence.

About PreciseMDX

PreciseMDX empowers and connects labs, providers, and patients with a best-in-class platform that integrates lab information management systems (LIMs), EHRs, clearinghouses, and biotech companies for a better patient experience and healthier bottom line. The comprehensive, interoperable platform accommodates any lab, any test, any population, and any volume with highly customizable and paperless patient journeys, powerful automation, transparent good faith estimates, direct to consumer (DTC) strategies, and seamless ecosystem integration. Leveraging over 30 years of healthcare digital transformation expertise, PreciseMDX works with customers worldwide to help them serve over eight million patients throughout the United States, Canada, and Europe.