Product

Today's Lab environment is tough.
How can AI help you not only survive, but thrive?

Unlock new levels of efficiency, accuracy, and cost savings with our cutting-edge AI-driven platform. Here's how we help labs like yours thrive:

Cut Data Entry Costs by Up to 80%

AI-PMDX automates data entry, reducing reliance on manual labor and significantly lowering operational costs. That’s money back in your lab’s pocket.

Handle Any Format Handwritten or Digital

No matter the format – handwritten requisitions, insurance card, or government ID – our platform digitizes them with ease, turning chaos into clean, searchable data.

Instant Access to Critical Documents

Need to retrieve original order in a flash? Our system ensures quick access to requisitions, insurance cards, and IDs, speeding up your workflow and keeping everything at your fingertips.

Ensure Every Test is Captured

No need to worry about missing tests or incomplete orders. Our AI captures all tests are accurately recorded, improving patient outcomes and revenue.

Stay Compliant with Digital Physician Signature Verification

Our technology verifies physician signatures digitally, ensuring legal compliance and avoiding headaches down the road.

Eliminate Human Error for Maximum Accuracy

Say goodbye to data entry mistakes. Our AI-driven system ensures precision, reducing costly errors and improving patient safety.

Cross-map generic lab code seamlessly

Our platform supports and cross-maps all lab codes, making it easier to integrate and serve diverse clients.

Expand your market efficiently

Gain more clients without hefty custom interfaces. Our platform allows you to support paper-based clients without unnecessary cost. Implementing our technology can help your laboratory thrive and grow in a competitive market.

AI-PMDX

Efficient Paper-to-Digital Order Transformation with AI

  • Intelligent and accurate capturing of the right data from paper requisitions
  • Easy error identification and correction
  • Any source (faxes, emails, paper scans, mobile scans, EHR printouts, etc.)
  • Compliant outputs for seamless integrations

Benefits

  1. Accelerate requisition ingestion
  2. Eliminate human entry error and boost accuracy
  3. Improve patient safety

One-Stop-Shop for Lab Business Management

One product for everything you need to fully realize your lab’s business potential!

Workflow, Automation, and Agility

Powerful automation, driven by smart configurable business logic

  • Unlimited, self-customizable end-to-end workflows
  • Configurable automation and business rules
  • Specimen chain-of-custody
  • Result handling & distribution, follow-ups logic, and escalation protocols
  • Automatic result notifications & alerts
  • Test routing based on automated business rules (multi-location and reference labs)

Benefits

  • Optimize operations and reduce costs
  • Support any test type and process
  • Control specimens from collection to analysis completion
  • Deliver timely and effective resulting
  • Keep providers and patients engaged
  • Manage test routing and requisition split & consolidation

Order & Data Quality Management

Streamlined, data-quality-driven end-to-end order management

  • Omni-channel ordering (modern provider portal, 1-click EHR Connector™, EHR integration, and paper)
  • AI-powered paper order processing
  • Real-time validation of patient, clinical, and billing-related data
  • Robust insurance discovery and eligibility verification
  • Data correction, automatically and via auto-triggered digital engagements with patients and providers
  • All-digital order entry and submission process, with documents upload and e-signatures

Benefits

  • Attract providers
  • Ensure highest data quality
  • Reduce labor cost for order handling via digitization and automation
  • Improve billing success chances and reduce denials
  • Correct discrepancies with minimal lab effort
  • Maximize process efficiency and accuracy

Lab Intelligence™

Business intelligence + Analytics + Data Visualization → Actionable Insights

  • Management dashboards
  • Operational dashboards
  • Actionable insights

Benefits

  • Monitor business performance ongoingly
  • Boost operation processes’ efficiency
  • Maximize every customer’s potential
  • Identify improvement opportunities and drive business improvement

Digital Engagement and Consumerism

Best provider experience and digital patient care

  • Modern digital engagements via any device for providers, patients, and staff
  • Provider tools to easily manage their lab interactions
  • Patient’s Test Tracker™
  • Good Faith Estimator™

Benefits

  • Offer a modern & engaging digital experience your providers and patients expect
  • Make it easy and frictionless for providers to submit orders
  • Provide patients transparency and information access

Compliance

Industry standards and regulations support

  • Audit trail of requisition changes and actions, from start to finish
  • No Surprises Act federal law compliance 
  • Industry regulations support: HIPAA, PIPEDA, GDPR and more

Benefits

  • Control and protect sensitive information
  • Reduce incompliance risks

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