Case Studies

Innovative Health Diagnostics

Customer Profile

A leader in providing reliable and accurate tests and methodologies, Innovative Health Diagnostics offers fertility and IVF testing, FDA donor testing, COVID-19 testing, and more, as well as various at-home tests.


The lab was experiencing unprecedented demand for services, but manual processes, including time-consuming data entry, were preventing it from keeping up and scaling successfully.


PreciseMDX helped digitize and automate the lab’s diagnostic testing management process. Implementation took just two weeks, and more than 100 customers were quickly onboarded.


The partnership with PreciseMDX resulted in improved efficiency, reduced costs, business growth, and an enhanced patient experience.

  • Grew business by 400%
  • Launched new direct-to-consumer model
  • Saved $4 per test
  • Led to 10% topline savings on order entries
“PreciseMDX is a nimble partner, with a level of competency we haven’t seen with other vendors. Their intuitive solution bridges the connectivity gap from clinical lab operations to the patient journey.”

David White

Co-Founder & CEO

Innovative Health Diagnostics