Customer Profile
A leader in providing reliable and accurate tests and methodologies, Innovative Health Diagnostics offers fertility and IVF testing, FDA donor testing, COVID-19 testing, and more, as well as various at-home tests.
Challenge
The lab was experiencing unprecedented demand for services, but manual processes, including time-consuming data entry, were preventing it from keeping up and scaling successfully.
Solution
PreciseMDX helped digitize and automate the lab’s diagnostic testing management process. Implementation took just two weeks, and more than 100 customers were quickly onboarded.
Outcomes
The partnership with PreciseMDX resulted in improved efficiency, reduced costs, business growth, and an enhanced patient experience.
David White
Co-Founder & CEO
Innovative Health Diagnostics