PCR & Antigen Testing Management

Handle high-volume diagnostic testing with efficiency, precision, and a great patient experience

PreciseMDX PCR & Antigen Testing Management is a complete digital health solution, with powerful customizability and automation, for managing multiple high-volume diagnostic testing programs, such as COVID-19 testing.

Grow lab business

By implementing the most advanced modern testing management software, labs get more business. It’s that simple. A lab can offer a more flexible service with a great experience to more clients, and thus attracts companies, schools, government organizations, and individuals alike.

Scale up operations

The solution automatically takes care of all patient engagement interactions end-to-end – from registration to results communication – to allow labs to focus on significantly scaling up their test operations.

Lower operational costs and raise profitability

More digital processes and more automation yield high process efficiency, which drive down the cost-per-test and effectively drive up your profitability.

Boost client & patient satisfaction

With the solution’s engaging digital user experience, immediately and easily accessible from any device, the service will delight patients and customers and keep them satisfied and happy.

A complete digital process for PCR & Antigen testing management:

Digital-Powered Process

Unlimited customizable patient journeys

Define the patient journeys for each testing program, including media-rich message templates.

Paperless easy-to-use registration and consent forms

Patients use their mobile, tablet, or desktop to digitally register in under a minute. And with customizable secured electronic forms, providing consent and signatures is done in a breeze.

Engaging digital patient communication

Patients get automatically notified about every step of their journey, test results, and events requiring attention. You can customize and brand messages, including images and videos, to ensure clear and accurate communication.

Built-in telehealth for consultation and remote proctoring

A built-in telehealth video/audio conferencing can be used by patients to request consultation with a professional. Teleconferencing is also used to enable remote proctoring, when defined as part of a journey.

Testing Management

All locations and COVID-19 test types

Offer testing processes for both rapid antigen and PCR tests, performed anywhere – at the lab, in a customer facility, at-home, at retail locations, etc.

Chain-of-custody management

Ensure end-to-end specimen chain-of-custody, from registration to results.

Escalation protocol for test-positives

Automatic escalation of antigen-positive cases to PCR verification.

Insurance discovery and eligibility check

Ensure you get paid for insurance-covered tests by automatically finding and validating the insurance associated with a test so billing claims will be sent to the right place.

Business Agility

Multi-client and multiple testing programs

Use a single system for all your clients, both businesses and consumers, and define multiple testing programs, each with its own journey, rules, and templates.

White labeling

Customize the solution to your brand, or even to multiple different client brands.


With out-of-the-box multi-language support, patients will always be comfortable with your communication with them.


Full ecosystem integration

Easy and adaptable integration with your LIMS/LIS and all other ecosystem parties, including RCM services (Revenue Cycle Management), billing systems, payment processors, insurance systems, self-test kits providers, shipping aggregators, and EHRs.

Scales up quickly

Handle as big of a testing volume as you wish, and as many different clients as you can get – the solution is limitless and scales up as quickly as your operations grow.

Always available on any device with
NO download

Easily accessible via links and QR code scanning, the solution requires no download and is available on any browser-enabled device of patients and users, including mobile phones, tablets, and desktops.

Top-grade privacy and data protection

Fully HIPAA compliant and designed with top security standards.

How it Works

A flexible solution for creating multiple customized patient journeys.
An example of how an end-to-end journey might look:


Tells patients
they need a test


Scans QR code &
begins journey


Notified patient
journey started


Enters information
signs consent


Specimen collection with
customized test kit
Self-collected and
mailed back to lab


Reviews order


Receives and
processes specimen
Bills insurance


Receives results


Receives results